Privacy policy

PERSONAL INFORMATION COLLECTED

Registration and prior identification for service provision

Use of the Site requires prior registration and identification. Your personal data (surname, first name, postal address, e-mail, telephone number, etc.) are used to fulfill our legal obligations resulting from the delivery of products and/or services, under the End User License Agreement, the Warranty Limitation, if applicable, or any other applicable conditions. You will not provide false personal information or create an account for another person without that person’s permission. Your contact details must always be accurate and up to date.

TERMINAL DATA COLLECTION

Collection of profiling and technical data for service provision purposes

Some of your device’s technical data is automatically collected by the Site. This information includes your IP address, Internet service provider, hardware configuration, software configuration, browser type and language… The collection of this data is necessary for the provision of services.

Collection of technical data for advertising, sales and statistical purposes

Your device’s technical data is automatically collected and recorded by the Site for advertising, commercial and statistical purposes. This information helps us to personalize and continually improve your experience on our Site.

Purpose of re-use of personal data collected

  • contracts; orders; deliveries; invoices; accounting, particularly accounts receivable management
  • a loyalty program within one or more legal entities;
  • monitoring customer relations, such as satisfaction surveys, claims management and after-sales service
  • the selection of customers for studies, surveys and product tests (unless the consent of the persons concerned is obtained under the conditions set out in article 6, these operations must not lead to the establishment of profiles likely to reveal sensitive data – racial or ethnic origins, philosophical, political, trade-union or religious opinions, sex life or health)

TECHNICAL DATA STORAGE

Technical data retention period

Technical data is kept for the time strictly necessary to achieve the above-mentioned purposes.

Personal data retention and anonymization periods

Data retention for the duration of the contractual relationship

In accordance with article 6-5° of French law no. 78-17 of January 6, 1978 on data processing, data files and individual liberties, personal data that is the subject of processing is not kept beyond the time required to fulfill the obligations defined when the contract was signed, or the predefined duration of the contractual relationship.

Deleting data after account deletion

Means of data purging are put in place to ensure that data is effectively deleted as soon as the retention or archiving period required to fulfill the specified or imposed purposes has been reached. In accordance with French law no. 78-17 of January 6, 1978 on data processing, data files and individual liberties, you also have the right to delete your data, which you may exercise at any time by contacting the Publisher.

Data deletion after 3 years of inactivity

For security reasons, if you have not logged in to the Site for a period of three years, you will receive an e-mail inviting you to log in as soon as possible, failing which your data will be deleted from our databases.

ACCOUNT DELETION

Account deletion on request

The User may delete his or her Account at any time, by simple request to the Publisher OR via the Account deletion menu in the Account settings, if applicable.

DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

In general, the third-party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Bear in mind that some suppliers may be located, or have facilities located, in a different jurisdiction from yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

Once you leave our store site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or by the Terms and Conditions of Sale and Use of our website.

Limitation of liability

Under no circumstances may the undertakings set out above concerning notification in the event of a security breach be assimilated to any admission of fault or responsibility for the occurrence of the incident in question.

SAFETY

We undertake to implement all appropriate technical and organizational measures to guarantee a level of security appropriate to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of your personal data.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.